General Data Protection Regulation (GDPR) Policy

At Xponic Marketing, we are committed to safeguarding and protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679). This policy explains how we collect, use, and protect your personal data, and outlines your rights under GDPR.

1. Introduction

Xponic Marketing is dedicated to ensuring that personal data is handled and processed responsibly. This GDPR Policy describes how we manage and protect your personal information and outlines your rights regarding your data. This policy applies to all individuals whose personal data we collect, process, or store.

2. Personal Data We Collect

We collect personal data to provide our services and improve user experiences. The types of personal data we collect may include:

• Personal Identification Information: Name, email address, phone number, job title, company name, and other contact information.
• Financial Information: Payment details for services rendered.
• Usage Data: Information on how you interact with our website, such as browsing history, page views, and device information.
• Marketing Preferences: Preferences regarding receiving marketing communications, newsletters, and offers.

3. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

• Providing Services: To process orders, provide services, and manage customer accounts.
• Marketing: To send marketing communications, newsletters, and promotional offers, with your consent.
• Customer Support: To respond to inquiries, resolve issues, and provide customer service.
• Compliance with Legal Obligations: To meet legal requirements, including record-keeping and tax compliance.
• Website Functionality: To personalize your experience and improve our website and services.

We will only process your personal data when we have a valid legal basis to do so. The legal bases for processing include:

• Your consent (where you’ve provided explicit consent to process your data).
• Contractual necessity (to fulfill the terms of a contract with you).
• Legitimate interests (such as improving services or marketing relevant products).
• Compliance with legal obligations.

4. Your Data Protection Rights

Under GDPR, you have several rights regarding your personal data. These rights include:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccuracies in the personal data we hold.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under specific conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details below.

5. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls to safeguard your information.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Third-Party Sharing of Data

We may share your personal data with trusted third parties for the following reasons:

• Service Providers: To provide services such as payment processing, website hosting, customer support, and email marketing. These third-party providers only have access to your data to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Compliance: If required by law or in response to valid legal processes, such as subpoenas or court orders, we may disclose your personal data.

We do not sell or rent your personal data to third parties.

8. International Data Transfers

As a company operating globally, your personal data may be transferred to and stored in countries outside of the European Economic Area (EEA). We ensure that any transfers are compliant with applicable data protection laws, and we take steps to ensure that appropriate safeguards are in place to protect your data.

For example, if data is transferred outside of the EEA, we will ensure that the transfer is subject to standard contractual clauses or other legal mechanisms that comply with GDPR.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete that information.

10. Complaints and Supervisory Authority

If you believe that we are processing your personal data in a way that does not comply with GDPR, you have the right to lodge a complaint with your local supervisory authority.

In the EU, you can contact the supervisory authority in your country. For UK-based individuals, this is the Information Commissioner’s Office (ICO).

11. Changes to This Policy

We may update this GDPR Policy from time to time. If we make any changes, we will update the effective date at the top of the policy and notify you of any significant changes. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about how we process your personal data or wish to exercise your rights under GDPR, please contact us:

Contact@Xponicmarketing.com